Additional information about our system

These features add further sophistication to the level of service you can deliver:

Customer Service

  • Customer equipment administration across multiple sites
  • Multiple audit views of equipment by serial number, make or model
  • Management summary reports instantly available
  • Inspection schedule reminders
  • Traceability of schedule history
  • Follow-up status reports identifying failed items of equipment
  • Client/equipment data repository
  • Equipment tagging

Engineer facilities

  • Engineer visit scheduling
  • Remote calibration data entry for tagged equipment
  • Automated email notifications for follow-up status reports
  • Inspection tasks schedule standardisation
  • Traceability back to specific engineer (UKAS standard compliance)
  • Calibrate the calibration equipment

Product architecture

  • 24/7 system access
  • Web-based SQL Server architecture reduces system support requirements
  • Secure access and segregation of customer data
  • Backup and disaster recovery support
  • Centralised data storage removes the need for on-site server capacity
  • Import facility for existing Asset Management data