Additional information about our system
These features add further sophistication to the level of service you can deliver:
Customer Service
- Customer equipment administration across multiple sites
- Multiple audit views of equipment by serial number, make or model
- Management summary reports instantly available
- Inspection schedule reminders
- Traceability of schedule history
- Follow-up status reports identifying failed items of equipment
- Client/equipment data repository
- Equipment tagging
Engineer facilities
- Engineer visit scheduling
- Remote calibration data entry for tagged equipment
- Automated email notifications for follow-up status reports
- Inspection tasks schedule standardisation
- Traceability back to specific engineer (UKAS standard compliance)
- Calibrate the calibration equipment
Product architecture
- 24/7 system access
- Web-based SQL Server architecture reduces system support requirements
- Secure access and segregation of customer data
- Backup and disaster recovery support
- Centralised data storage removes the need for on-site server capacity
- Import facility for existing Asset Management data